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Frequently Asked Questions

Most questions we get come down to three things: will it fit, is it safe to use, and when will it turn up. Answers below, written the way we'd answer them over the phone. If yours isn't here, message us and we'll get back to you the same day where we can.

Certifications and compliance

Are your water bladders certified for potable (drinking water) use in Australia?

Our water bladders are made from food-grade material. They have not been through AS/NZS potable water certification, so we don't sell them as certified drinking-water tanks. We'd rather tell you that up front than dress it up.

In practice, most of our customers do carry drinking water in them. Two things make that comfortable: give the bladder a vinegar rinse before first use (instructions come with every order), and run the water through our inline water filter at the tap end. The filter costs less than a slab and takes about a minute to fit.

Formal certification is on our roadmap. When we have it, we'll say so here.

Why don't your fuel bladders meet the Australian standard for petrol?

The Australian standard for portable fuel containers (AS 2906) was written around rigid jerry cans up to 25L. A 240L flexible bladder sits outside what that standard covers, so no flexible bladder on the Australian market carries approval under it. Any seller claiming otherwise is stretching the truth.

What that means for you: we supply our fuel bladders for diesel. Diesel has a much higher flash point than petrol, which is why it's the fuel we're comfortable recommending them for. If you're carrying petrol, use a compliant rigid container.

Not sure what applies to your set-up? Send us a message with what you're running and where you're heading, and we'll give you a straight answer, including telling you not to buy from us.

Internal noteDraft answer. Shaun and James to confirm wording and the current diesel/petrol position before this goes live.

Materials and construction

Are your water bladders safe for drinking water?

They're made from food-grade material and thousands of trips have gone out with drinking water in them. We stop short of the word certified, since we haven't completed AS/NZS potable certification yet.

Rinse the bladder before first use, keep the fittings clean, and add our inline water filter if you want a filtered tap at the other end.

How do I remove the plastic taste from my new water bladder?

New bladders can carry a faint plastic taste on the first fill. Here's the fix we use on our own vehicles:

  1. Half fill the bladder with water and add roughly one cup of white vinegar.
  2. Roll it around so the vinegar touches every internal surface, then leave it to sit overnight.
  3. Drain it, flush twice with fresh water, and leave the cap off to air out.

One round sorts it out for nearly everyone. If a trace lingers, repeat it once and the taste is gone.

What material are your water bladders made from?

A food-grade reinforced flexible membrane, heat-welded at the seams rather than glued. The seam is where cheap bladders fail first, so that's where we spend the money.

The material stays flexible in the cold, handles being folded and packed away, and won't split from the flex of a bladder sliding around a footwell over corrugations. Full spec sheet is on each product page.

Internal noteConfirm exact material spec and GSM with Shaun before publishing.
What fittings and accessories are included with the bladder?

Every bladder ships ready to use. You get the bladder, the fill cap, the outlet fitting, the hose tail and the hose clamp, plus fitting instructions.

This is the part that separates us from most of the market. Other flexible bladders arrive with a generic fitting and a trip to Bunnings ahead of you. Ours arrive with the parts that actually connect, so you can fit it the night before you leave.

Exact contents are listed on each product page, since the wide range and the fuel range differ slightly.

Sizing and fitment

Which bladder is the best fit for my vehicle?

Start with where it's going, then pick the volume.

  • 4WD footwell or under a rear seat: the Slim range. The 100L Slim is our best seller, with the 60L Slim close behind for smaller footwells and shorter trips.
  • Suzuki Jimny: the 70L Jimny Slim, cut to that vehicle.
  • Caravan, camper, boat or a cargo bay: the Wide range, from 100L up to 540L.

Measure the flat space you have (length, width, and the height you can live with) and check it against the dimensions on the product page. If you're between two sizes, message us with your vehicle and the space you've measured and we'll tell you which one we'd run.

Do the listed dimensions include the fittings?

The dimensions listed are the bladder itself when full, and do not include the fittings that sit on the face of it.

Allow roughly another 40mm to 60mm at the fitting for the outlet and hose tail, and leave the fitting facing an edge you can reach. That clearance is the one measurement people forget, and it's the difference between an easy fit and wrestling a hose in a footwell.

Internal noteConfirm with Shaun: does the listed dimension include fitting projection?
Will the bladder expand or bulge when full?

Yes. A flexible bladder takes the shape of whatever it sits in, so it will rise in height and push out at the sides as it fills. That's how it works, and it's why the flat pack-down is possible.

Two things to plan for. Leave a little space above it rather than pinning it under something rigid, and fill it in position rather than filling it and then trying to move it. 100L of water weighs 100kg and won't be lifted anywhere once it's in.

Is the bladder I want currently in stock?

Live stock sits on the product page. If the add-to-cart button works, it's in the Perth warehouse and ready to go out.

Sold out on the size you want? Use the email notify option on that page and you'll hear from us the day it lands. If you're on a deadline for a trip, message us and we'll tell you the real restock date rather than a guess.

Using your bladder

How should I clean my water bladder before first use?

Half fill it, add about a cup of white vinegar, slosh it around and leave it overnight. Drain, flush twice with fresh water, done. That single step handles the new-bladder taste and gives you a clean start.

Skip detergents and anything with bleach. They leave a residue that's harder to shift than the taste you're trying to remove.

How do I clean my bladder after use?

Drain it fully, flush with fresh water, then dry it before storage. Water left sitting in a warm bladder for weeks is what causes smells later.

To dry it, prop the outlet at the low point, drain what you can, then leave the cap off in the shade with a bit of air movement. Store it loosely rolled rather than folded hard on the same crease every time.

Going into storage for months? Do the vinegar rinse again before the next trip and it comes out tasting like new.

Do I need to use PTFE thread tape?

On threaded fittings, yes. Two or three wraps of PTFE tape in the direction of the thread, then hand tight plus a light nip with a spanner.

Don't overtighten. Plastic threads strip long before they leak, and a stripped thread is a much bigger problem than a weep you can nip up at camp. Tighten it, fill it, watch the fitting for a minute, and adjust from there.

My valve is facing the wrong direction. How do I fix it?

Empty the bladder first. Nothing about this job goes well with water in it.

Unthread the fitting, clean the old tape off the thread, re-tape it, and thread it back in with the outlet pointing where you want it. If the fitting has a flange that seats against the bladder face, keep that seat clean and free of grit before you retighten.

Fitting that won't rotate to where you need it? Send us a photo of your set-up. There's usually an elbow or a different hose tail that solves it, and we stock the parts.

Can I leave the fuel bladder permanently in my vehicle or boat?

We design them to be filled for a trip and drained afterwards rather than left as a permanent tank. A flexible bladder isn't a fitted fuel system, and treating it as one puts it under load and heat cycling it wasn't built for.

If you're carrying fuel over long distances, keep the bladder secured, keep it out of direct sun, use a protective cover for anything abrasive underneath, and drain it once you're through the long leg. Check your insurer's position and your state's transport rules for carrying fuel in a vehicle or vessel, since they vary.

For a permanent installation, talk to an auto electrician or marine fitter about a fitted tank.

Internal noteLegal and insurance wording. Please have this one reviewed before publishing.
How should I fill my bladder?

Put it where it's going to live, then fill it. Never the other way round.

  1. Lay it flat in position with the fitting facing where you can reach it.
  2. Fill slowly at first and watch how it takes shape, straightening any fold before it loads up.
  3. Stop short of drum tight. A bladder with a bit of give in it rides better than one stretched hard.
  4. Cap it, check the fitting for weeps, and secure the tie-down loops so it can't slide under braking.

Those loops are there for a reason. 100kg of water sliding forward in a footwell is a genuine hazard, and thirty seconds with a strap removes it.

Are you allowed to fill the fuel bladder at the petrol station?

Service station rules on filling containers are set by the operator and by state regulations, and most stations will not let you fill a flexible bladder on the forecourt. Assume the answer is no until the operator tells you otherwise.

What our customers do instead: fill the bladder from an approved container away from the forecourt, or fill it at a depot or bulk supplier that permits it. Ask the operator first. Turning up and hoping is how people get sent away with an empty bladder and a long drive ahead.

Internal noteCompliance answer. Confirm wording with Shaun and James before publishing.

Ordering and delivery

Where is your Perth warehouse and when can I collect my order?

We're based in [SUBURB], Perth. Collection is by arrangement so someone is there to meet you and check the order over with you, rather than a fixed shopfront with counter hours.

Place your order, choose local pick-up at checkout, and we'll message you a time. Pick-up hours: [CONFIRM HOURS].

Internal noteCONFIRM: warehouse suburb, address and collection hours.
Can I place an order and collect it on the same day?

Often, yes. We're a two-person operation with our stock in Perth, so if the item is in stock and you order before [CUT-OFF TIME] we can usually have it ready that day.

Leaving in the morning? Message us before you order and we'll confirm it in writing rather than leave you guessing.

Internal noteCONFIRM: same-day pick-up cut-off time.
How long will my order take to arrive?

Orders placed on a business day are packed and dispatched from Perth within [X business days]. From there it's courier transit time:

  • Perth metro: [X] business days
  • Regional WA: [X] business days
  • Interstate metro: [X] business days
  • Remote and outback: [X] business days

You'll get tracking as soon as it leaves us. If you're up against a departure date, tell us the date in the order notes and we'll tell you honestly whether it will make it.

Internal noteCONFIRM: dispatch time and courier transit times per region.
Do you ship internationally?

[CONFIRM: current policy.] Our online checkout is set up for Australian delivery. For anything outside Australia, message us with the product and the destination and we'll price the freight for you before you commit to anything.

Internal noteCONFIRM: international shipping policy.

General questions

I haven't received my order confirmation email.

Check your junk and promotions folders first. Order confirmations land there more often than anywhere else.

Still nothing? A mistyped email address at checkout is the usual cause. Message us with the name and the rough order time and we'll find it and resend it. If the payment went through, the order exists.

Do you sell replacement parts?

Yes. Caps, outlet fittings, hose tails, clamps and hose are all stocked, along with filters for the camp shower.

Cracked a fitting three days into a trip? Send us a photo of the part. We'd rather post you a $10 fitting than have you replace a bladder that's otherwise fine.

Internal noteCONFIRM: which spares are stocked and sold separately.
Can I speak to someone over the phone?

Yes. There are two of us and we both work full-time jobs alongside this, so a message gets a faster answer than a ring during the day.

Send us your question and your number through the contact page and we'll call you back. For anything to do with fitment, a photo of the space you're working with saves both of us ten minutes.

Internal noteCONFIRM: phone number and callback policy.
Can I get a tax invoice for my order?

Your order confirmation is a valid tax invoice with GST shown. It's emailed automatically once payment clears.

Need it in a company name or with an ABN or purchase order on it? Reply to that email with the details and we'll reissue it. Plenty of our fuel bladders go through as work purchases, so this is a normal request.

Do you offer custom-sized bladders?

Yes, and it's become a solid part of what we do. We've built around 30 custom fuel bladders so far, mostly for boaties with hatches that no off-the-shelf size will ever suit, up past 400L.

Send us your measurements (length, width, usable height) along with a photo of the space and what you're carrying. We'll come back with what's possible, a price and a lead time.

When will this item be back in stock?

Enter your email on the product page and you'll be notified the day it's back. That list is the fastest way to hear about it.

If it's for a specific trip, message us with your date. We know what's on the water and what's landing when, and we'll give you a real answer instead of a form response.

No question matches that. Message us and we'll answer it, then add it here.

Still not sure it'll fit?

Send us your vehicle and the space you've measured. Two of us read every message, we've both run this gear in our own 4WDs, and we'll tell you straight if the answer is a different size or no bladder at all.

Ask us a question